Starting well, but progress could be quicker
I was pretty excited to get started with the WFHI software since it promised to streamline remote workflows, especially in managing calls and databases. The sign-up process was smooth enough and the invoicing came through pretty quickly, which was reassuring. However, it did take a bit longer than I expected to fully get going with the calling tools and dialer, mainly because some parts of the onboarding didn't quite match the hours I actually work. It felt like the automatic updates sometimes changed features when I was still getting used to them, which was a little confusing. On the plus side, the telephonic support was quite helpful whenever I reached out, clarifying little doubts without much waiting. Overall, I’d say it’s a solid setup but I think with some tweaks in onboarding pacing and update timing, the experience could be smoother for newcomers like me.