Starting up took some time, but the sales support was helpful
It took a while to get everything set up after the initial inquiry. The sales and pre-purchase communications were detailed and thorough, which helped me understand what the software offered and what I would need. However, the process was somewhat slower than I had hoped; scheduling calls and receiving responses involved a couple of days delay at various points. On the plus side, when I did interact with support during the sales phase, the people I spoke with were knowledgeable and patient, which made the wait worthwhile. Having clear answers to my questions helped me feel more comfortable moving ahead. I think the standout aspect was definitely the quality of the sales support, even if the pacing wasn’t ideal. Taking everything into account, I’m mostly satisfied but a quicker starting experience would have improved my impression more.