Starting took way more effort than expected
I was really hoping the training and onboarding process would be straightforward and quick, but honestly, it took a lot longer than I anticipated to get fully set up. The initial steps were confusing, and I felt like I had to figure out several things on my own before I could even start using the software effectively. The training materials were there, but sometimes they weren’t as clear as I needed, which slowed me down. That said, once I crossed that hurdle, using the dialer and accessing the database felt more manageable. I just wish the onboarding flow had been streamlined better to avoid that initial frustration. Still, I can say the software updates helped keep things current without me having to worry about manually installing anything, which was a small relief at least. Overall, I’m a bit disappointed with how much effort it took upfront but hopeful that things will get smoother from here.