Starting to chalne mein zyada mehnat lagi par support mila hi
Maine jab WFHI ka software uthaya to mujhe laga ke onboarding aur initial steps smoothly ho jayenge, waise toh training documents available the, par mujhe lagta hai ki main thoda overestimate kar rahi thi kitna jaldi shuru kar paungi. Mere hisab se support team se help lene ki zarurat zyada padi, jo main expect karti thi kam samay mein milegi, par response time kuch cases mein thoda lamba raha. Calling tools ko samajhna internal workflows ke saath thoda complex tha, jaha dashboard per features zyada aur thode confusing lagte the. Lekin jab maine first call dial kiya tab lag raha tha ki sab thoda manageable hai. Telephonic support helpful tha lekin honestly mujhe lagta hai ki clarity aur response time dono improve hone chahiye. Invoicing process smooth raha, payment ka system bhi simple tha, bas onboarding and support mein zyada effort lagti hai comparison mein jitna maine socha tha. Mera overall impression yeh hai ki software apne features mein effective hai, par starting phase mein user guidance better honi chahiye taki users jaldi aur easily chal paye.