Starting support was okay, delay ka reason samajh aaya
Jab maine WFHI ke telephonic support ko contact kiya onboarding mein, pehla impression thoda slow tha, matlab lagta tha ki jaldi response nahi aayega. Lekin baad mein samajh aaya ki wo log genuine tareeke se help kar rahe hain, par system aur workload zyada hone ki wajah se thoda delay ho raha hai. Support agents ne patiently mera sawalon ka jawab dene ki koshish ki, aur jo jo cheezein mujhe clear nahi thi database integration aur dialer use karne mein, wo explain ki. Thoda time lag gaya start hone mein lekin communication achhe se chala. Vo wait thoda frustrating tha initially, lekin jab process samajh mein aaya tab lagta hai ki yeh sab normal hai. Overall feeling positive rahegi agar aap thoda patience ke saath support ko samjho aur unka process follow karo. Zaroori nahi ki sab instant mile par fir bhi efficient hai support.