Starting off was a bit of a mixed bag
When I first signed up and began the onboarding process with WFHI, the experience was somewhat uneven. On one hand, the telephonic support was quite attentive whenever I ran into specific issues, which made me feel like I wasn’t entirely on my own. On the other hand, setting up the dialer and getting comfortable with the workflow software took longer than I initially expected, and some features weren't immediately intuitive. The training sessions were helpful but sometimes felt rushed, leaving me to figure out parts of the database feature on my own over several days. Automatic updates were a plus since they kept improving certain tools without me having to intervene, but overall getting fully operational was slower and a bit more complicated than I’d hoped. This experience leaves me unsure, as there were helpful elements and frustrating ones, making the whole journey feel quite average rather than fully positive or negative.