Starting off took longer than expected, but details unclear
I remember when I first began using the WFHI software, I thought setting up would be quick because the signup process seemed straightforward enough. But surprisingly, it took quite a while before I could really get going. There was one moment when I was trying to access the calling tools and I got stuck because the dialer wasn't responding properly; it took a couple of attempts and some waiting before it started working. After that, the onboarding steps were a bit fuzzy. It felt like the instructions weren't all that clear right from the start, and I had to spend extra time figuring out parts of the database feature and how updates affected the dashboard. However, once I pushed through those initial hiccups, the software settled down to work fine most days. I don't quite know how long the overall process took since it wasn't sequential or smooth for me at first. It was the unexpected delay and unclear moments that stood out, more than the usual challenges that come with new software. Even with the slow start, I managed eventually to get used to it and start using it without much trouble.