3 out of 53 of 5Verified customerSupport and communication
Starting mein thoda wait tha, support mein clarity kami thi
Setup start karne mein time laga, mujhe lagta hai shayad onboarding thoda better ho sakta tha. Jab main call karti thi support team ko, toh response milta tha par bohot baar queries clear nahi hoti thi. Dialer tools chalane mein toh thodi dikkat aayi, ek din poora system hang bhi hua tha. Database feature use karne ke instructions mujhe samajh nahi aaye initially, training sessions mein bhi kuch important points skip ho gaye the. Thoda frustrating tha jab tak sab set nahi ho gaya. Lekin baad mein jo help mili us se kaam aage badha. Overall system acha hai, par start mein coordination aur communication better hona chahiye tha takki jaldi kaam shuru ho sake. Thoda patience rakhna padta hai jab tak sab functional ho jata hai.