Started well but took longer than expected to get fully running
The sales process was straightforward and the sign-up via the portal was relatively fast, which was one thing that went well. I appreciated how the invoicing arrived promptly after I completed payment, so there was no waiting involved there. However, getting fully operational took noticeably longer than I had anticipated. The training modules covered a good range of topics but I needed some extra time to familiarize myself properly with the calling tools and the dialer in particular. The database feature integrated well but required setting up custom filters to match my work style, which wasn't exactly quick. Still, support was available via phone and that helped reduce some delays. Overall, I’d rate the experience positively but with a caveat about the time to become entirely confident using all parts of the software and workflow fully in my routine.