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WFHI review

Started using software after complete setup

3 out of 53 of 5Verified purchaseSales and pre-purchase

Started using software after complete setup

The process of getting started with this software took a bit longer than I initially expected. After signing up, I had to wait for several automatic updates and complete the training sessions before I could fully access the calling tools and database features that my workflow required. The onboarding flow included several steps which were straightforward but somewhat time-consuming, especially because I had to schedule time around my other commitments. The invoicing and payment process was clear enough, and once cleared, I gained full access to use the dialer reliably. Telephonic support was available during the setup, and the assistance helped smooth out a couple of issues with configuring the software to my preferences. Despite the delays, the software itself performed well once fully functional. Overall, it was a steady progress until I could actively use the features for remote workflows. So, I ended up starting to utilize everything only after the entire setup was complete and stable rather than immediately after registration. The outcome is that the software works as intended, but getting to that point involved multiple stages.

Dinesh DhawanNagaland, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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