Started slowly but got going eventually
I found the process of getting started with WFHI's software mostly straightforward but it did take longer than I had hoped. The initial sign-up was smooth, and the invoicing system was clear enough, but setting up the calling tools took quite a bit more time than expected. The dialer feature itself worked well once set up, but the onboarding materials were a bit lacking in detail for that part. It left me having to figure out some steps on my own, which slowed the process down. On the upside, the automatic updates seemed to improve things incrementally without any hassle. Overall, I was able to get going and start using the main features, but the delay in getting the call functions running was frustrating. I appreciate the support offered, but I didn’t reach out during setup. While the experience wasn’t seamless, I can acknowledge that some parts were well executed and the software ultimately did become usable for my needs.