started slow, but some parts clicked eventually
I felt a bit frustrated at first because getting everything up and running with the software took longer than I had hoped. The initial onboarding wasn’t as smooth as advertised, which led to delays in figuring out how to effectively use the calling tools and dialer over my first week. The database setup was particularly fiddly, requiring several back-and-forth interactions to get it working with my workflow. However, once the automatic updates began working in the background and the invoice and payment processes were clearly explained, things started to improve. Support was available by phone, but sometimes there was a delay which added some stress. I think the overall length of time to become fully comfortable with the software was on the longer side compared to my expectations, but once I got past that phase, daily use felt manageable. So overall, my feeling was mixed: the start was slow and a bit frustrating, but with patience the experience became more positive.