Started off unsure but daily use showed reasonable reliability and some quirks
After first trying the training sessions, I was not entirely sure how smoothly the software would perform overall. It felt like some parts of the onboarding were rushed while others were overly detailed, which left me uncertain about what to expect. However, once I started using the calling tools and database daily for several weeks, I noticed consistent update rollouts that improved stability. The dialer was fairly straightforward day to day but occasionally lagged during peak hours, which slowed my workflow. Support was reachable but not always immediately responsive, making me rely more on self-exploration after the initial setup. The sign-up and invoicing process was mostly hassle-free, which at least ensured no delays interrupting access. Overall, my impression is that the software behaves decently if you are willing to adapt to its quirks and incremental changes beyond the initial introduction.