Stable software but missing proactive day-to-day tips
Reflecting on my time using the software daily, I find that it has been quite stable and reliable, adapting well to the remote workflow I run. The calling tools and dialer rarely gave any issues, and the database feature kept contacts organized as intended. However, something that felt missing was guidance or tips on improving efficiency while using the software day to day. The training covered the essentials well, but after that, there wasn't much proactive communication to highlight new features or suggest workflow improvements that could save time or enhance performance. Updates were automatic and smooth, which was good, but I think some ongoing tips via emails or notifications could have helped keep my approach sharp. Overall, the software functioned solidly in everyday use, but it could better support users beyond the initial setup and training phase through ongoing advice.