Spent a bit longer understanding the labels
I found the sales and pre-purchase process mostly clear but it did take some time to get familiar with the wording and labels on the platform. At first, the labels seemed straightforward but some terms felt a bit ambiguous until I spent time exploring the interface and reading the training material. The invoicing and payment setup was fairly standard, though I had to re-check a couple of instructions to be sure of what was being charged. It wasn’t difficult, but it did require patience. I think clearer labeling or a brief glossary during onboarding could speed things up. Still, the support team was helpful when I did reach out with questions. Overall, it took a bit of effort, but once I understood the terminology, everything started making good sense. So the delay was mostly due to wording rather than system faults, which is why I gave four stars.