3 out of 53 of 5Unverified experienceTraining and onboarding
Specific quick response helped despite slower overall feedback
During the onboarding training, I had a moment where the trainer quickly responded to my question about setting up the database features, which was quite helpful. However, outside that, their responsiveness was less consistent, with some delays in email follow-ups and callback timings. The software itself seemed straightforward, but having timely help would have improved the initial experience. The automatic updates kept the system current without causing issues, so that part worked well. Overall, that one good instant reply stood out but was balanced by otherwise slower communication pace during the early stages of training.