sorta surprised how they missed things when stuff went wrong
I was kinda expecting the onboarding to help a lot when things didnt go according to plan but actually it didnt handle mistakes too well. Like when I entered wrong details in the database at first, the software didnt catch it early and I had to figure out the problem myself after some calls failed. The training steps didnt really prepare me for troubleshooting either, so I was left confused for a while. The support team eventually helped on the phone but the delay before getting through was annoying. Payments and invoices worked fine, thats one thing I will say wasnt a hassle. Updates happened automatically but sometimes changed settings I didnt expect which added to the confusion. All in all surprised they didnt have more tools ready for fixing common errors straightaway during training or software use. It felt like I was being tested on my own patience and ability to learn without enough help for problems that popped up along the way.