Somewhat mixed feelings — expected a bit more clarity
I went into this hoping the software would fully match the description I saw on the website, especially about the calling tools. The dialer works as expected and the database integration is quite helpful for organizing contacts. However, I did find parts of the onboarding flow confusing, particularly the steps for updating profile details. It wasn’t quite as streamlined as I anticipated from the pre-purchase materials. On the upside, the automatic updates seemed to improve functionality over time, which was nice. Signing up and invoicing were straightforward and transparent, which matched what was advertised. Still, I had to rely on telephonic support more than I hoped, as some features weren’t immediately intuitive. Overall, it's a balanced experience — the software supports remote workflows adequately but some areas could benefit from smoother user guidance to meet expectations completely.