Somewhat frustrating but manageable overall
The training process had its ups and downs for me. When things went wrong, like errors in navigating the dialer or syncing the database, the support team was helpful in pointing me in the right direction, but sometimes it took a while to get a clear resolution. I found the automatic updates a bit disruptive initially because they would happen mid-session, but once I got used to that, it was fine. It felt like they expected users to be somewhat self-sufficient when troubleshooting, which was challenging at first. The onboarding flow did give a decent walkthrough, but I had to revisit some sections more than once to understand all features properly. The billing and payment process was smooth and clear, so at least that part was worry-free. Overall, the experience was a mix of helpful moments and some confusing delays, leaving me with a feeling that the system works but might need patience and persistence to get comfortable with.