Somewhat confusing sales words but overall manageable

Somewhat confusing sales words but overall manageable

I remember feeling a bit puzzled reading through the sales materials and labels they used while I was thinking about signing up. The terms sometimes felt a little mixed, like it wasn’t always clear what exactly was included in each package or training level. I found myself going back to the website multiple times trying to get a clearer sense of what I’d actually get. That said, the invoicing and payment process was fairly straightforward once I decided to go ahead, so that helped resolve some of my worries. Still, the language in the pre-purchase info could be streamlined because it made the decision drag on longer than I expected. I guess clarity up front makes all the difference, and they could work on that a bit more.