something was missing in the initial steps

something was missing in the initial steps

I was expecting the sign-up and onboarding to be a bit quicker, but it took longer than I thought to actually start using the calling tools and understand the dialer features well. On the plus side, the software updates came automatically which was good and saved me some hassle. The database feature integrated alright with my workflow though I had to figure out some parts myself. Telephonic support was helpful but not immediately available every time I called. Overall, the process was okay, but I felt something was missing in the clarity of the onboarding instructions which made the starting period somewhat slow.