something about the labels finally made sense
I was pretty confused in the beginning, the way some of the labels and instructions were worded didn’t totally click for me. Like when I wanted to start a call using the dialer, it took me a couple of tries to figure out what 'initiate session' really meant and when to use it. But as I went through more training parts and played around with the database feature, something shifted and suddenly the whole language made more sense. The onboarding flow helped, they had some examples that showed how the naming fit the actual steps to follow. I guess for a newbie like me, it just needed that moment of interaction to become clear. The automatic updates also tweaked some labels a bit which was a surprise, but over time that too stopped throwing me off. Overall, I’m now comfortable with the wording even if it felt a bit unintuitive at first. Signing up and payments were easy to figure out, so no confusion there. Once you get past the initial head-scratching, the whole thing starts to feel like it was made logically.