Some waiting involved, but the process mostly met my expectations
Initially, I expected the sales and pre-purchase communication to be quite quick with minimal repetition, but that wasn’t entirely the case. When I signed up, I noticed that there were multiple follow-ups needed to get clarity on a few specifics like invoicing and payment steps. The onboarding flow had some pauses, especially while waiting for support to confirm certain details about the dialer and calling tools. However, once those points were addressed, the database feature integration went smoothly, and automatic updates worked consistently thereafter. The training sessions started within an acceptable timeframe, though I did feel that sales communication could have been more concise to avoid some repeated explanations. The telephonic support helped me resolve some remaining doubts, which was reassuring. Overall, while there was more waiting and a bit more repetition than I expected, the process eventually delivered adequately, matching much of what I had anticipated at the outset.