Some waiting, but surprising clarity overall
I was somewhat surprised by how the training unfolded, particularly the pacing and the elements of repetition involved. Beginning with the onboarding sequence, I noticed there was a bit of waiting between modules which was not unexpected, but I did find some of the steps repetitive, especially when training covered database features and calling tools multiple times. However, this repetition did serve as a reinforcement, making key features like the dialer and automatic updates clearer than they might otherwise have been. The sign-up and invoicing process was straightforward in comparison, with no additional waiting or overlaps. I also noticed that the telephonic support was readily available and reasonably prompt, which helped smooth over any uncertainties as I navigated the software for the first time. Overall, while I was initially taken aback by the wait times and some recurring information, this approach highlighted key capabilities well and provided a solid base for moving forward. I'll likely recommend this with the caveat that users may need a little patience through the onboarding to fully appreciate the value packed into the software.