Some useful support but ended up unsure about the process
I expected the telephonic support to clarify my doubts and guide me confidently through the software features, but unfortunately, that was not fully my experience. While the representatives were polite and did attempt to help, responses often felt generic, and detailed explanations were lacking. I did appreciate the effort in providing some useful setup assistance, which was a positive aspect. However, by the end of several calls, I was still uncertain about specific functionalities and how to maximize the tools available, especially the database and dialer. The onboarding material was adequate but not comprehensive enough to fill those gaps. Additionally, I found the sign-up and invoicing process straightforward, which at least gave me some confidence in the administrative side. Overall, mixed feelings remain since the support helped partially but left key questions unanswered.