Some training parts worked well but overall mixed experience
The training materials provided by WFHI had a few useful sections that helped me understand the basic features, especially the automatic updates and how the database links with calling tools. These parts were clear and well-structured compared to other platforms I've tried. However, other sections, like the onboarding flow and step-by-step instructions for the dialer, felt incomplete and left me confused at several points. I appreciated the good parts that helped me navigate software features, but the inconsistent quality made the overall training challenging. It wasn’t as smooth or thorough as I expected from previous training experiences, so while there were positives, the negatives definitely impacted how quickly I could get started effectively.