some training parts decent but mostly felt like figuring it out alone
Honestly, the onboarding and training weren’t what I expected. Signing up and paying the invoice was simple enough which was good. But after that, it was mostly me figuring out the dialer and database features without much guidance. The training material was there but sometimes confusing and didn’t explain clearly how everything works together. Had to call support a couple of times; they were polite but not always quick to respond. The automatic updates happened without notice which sometimes changed things and left me guessing how to adjust. I think some parts of the training were decent for covering basics, but a lot was left for me to learn on my own. It’s okay if you like experimenting but not great if you want structured help. Overall, the good thing was that payments and initial setup were smooth. The bad was the lack of clear training and the inconsistent support, which made the whole starting period quite frustrating. I hope they improve the guidance and responsiveness soon so it’s less of a struggle for new users.