Some training hours fit, but overall it was a bit surprising
When I first joined WFHI for their training and onboarding, I presumed the hours would align neatly with my working schedule. While some sessions indeed fit well within my active hours, I was quite surprised to find others either timed too early or scheduled later than expected, which disrupted my routine a bit. The training materials themselves were flexible enough to study at my own pace though, so that helped me compensate for the times I missed live sessions. The dialer and other software features performed as intended during those available hours, which made practical application easier. However, on some days, I struggled to align with support timings, resulting in delays when I needed assistance. Payment and invoicing were straightforward and didn’t add any complications to the experience. Although the automatic updates were smooth and didn’t interrupt workflow, the mismatch between training availability and my hours was definitely the most surprising aspect. It made me reflect on how important it is that training programs consider the varied hours people actually work to optimize practical benefit. Despite this, the overall process was decent; it did manage to deliver the basics adequately, just not as conveniently as I hoped for my specific schedule.