Some things worked, but the delays kept piling up
I've gone through the whole setup twice now, hoping the loading issues would clear up. The software worked fine once I was finally in, and the calling dialer did its job decently. But the waiting times during access and repetitive bugs in the dashboard really wore me down. Onboarding took much longer than necessary, with several restarts and reloads. It felt like I was explaining the same glitch over and over again to support, with little change. Database updates were inconsistent, causing delays in fetching records. While I appreciate that some automatic updates ran quietly without much hiccup, the overall slow response created a problematic experience. Telephonic support answered eventually, though not quickly. I wanted a smoother workflow but kept running into pauses and repeats. I'm done trying to fight through repeated waiting and interruptions whenever I log in. The invoice and payment process was nearby frictionless, at least—a small positive in this otherwise weary journey. If only the access issues were less frequent, this could have been a reliable tool for remote workflows.