some things made sense, others didn't
the onboarding experience with WFHI was a mixed bag for me. one specific thing that worked was the layout of training materials, which were generally organized well. I found the general setup instructions clear and easy to follow. however, some of the terminology used felt a bit confusing at first. I often found myself needing to backtrack, which made the process lengthier than expected. I think there should be more context provided around certain features as they could overwhelm new users. despite these hiccups, the responsive customer support helped smooth over some of these challenges. overall, I would say that while there are areas for improvement, the training got me familiar with the system eventually. hence I’d encourage newcomers to embrace the support offered and don’t hesitate to ask questions. overall, it’s just that clarity in wording could make a big difference in reducing initial confusion.