Some surprises in the sales process
I wasn’t expecting the sales process to involve quite as much back-and-forth with the team as it did. There were moments I felt I was repeating myself or waiting for follow-up responses when I was already ready to move on. I’m not sure if this was just the way things usually go, or something peculiar to this experience, but it did take longer than I anticipated. On the positive side, the explanations I eventually got about the software features, setup, and training were clear and useful, so the time taken wasn’t wasted. The invoicing process was fairly straightforward and the payment options convenient, which made the final stages easier. Maybe I expected fewer steps or less waiting based on other platforms I’ve explored. Still, the overall communication was professional and the staff patient, so I ended up feeling alright about it, just a bit surprised by the timeline.