Some Steps Worked but Access Felt Confusing
The sign-up process was fairly okay, and I liked the automatic updates that kept the software current without me doing anything. But after that, things didn’t flow logically for me. I had trouble accessing parts of the database feature because the instructions felt out of order. It seemed like I needed to finish some training modules to unlock features that weren’t clearly explained at first. The dialer also didn’t react consistently when I tried calling, making me wonder if I was missing a setup step. Overall, the order of steps felt backward to me, and I ended up frustrated with the access process. The telephonic support tried to help but also seemed unsure about what I needed to do next. So while some parts worked well, the whole access and software flow did not meet my expectations.