Some steps made sense, others felt out of place
When I first considered the software, I appreciated how the sales process laid out the Kubernetes of the product clearly, with explanations of the dashboard and calling tools coming early. However, I found that the sign-up followed by invoicing seemed to come before I was fully comfortable or knowledgeable about the database feature. This ordering surprised me because I think understanding the core capabilities before committing to payment would be less stressful. The training modules themselves seemed comprehensive and logical once started, but they felt a little disconnected from the initial sales flow. The onboarding was well structured though, with clear milestones and follow-up calls. Overall, while the sequence had its strengths, I would have preferred a more integrated approach to pre-purchase guidance to better prepare before payment. I can see why others might find it fine, but this was my genuine impression after going through it myself.