Some setup was quick, other parts needed ongoing attention
Signing up and starting with WFHI was a straightforward process at first, especially getting the software installed and accessing the dialer and database. The one-off steps, such as verifying my account and completing the initial training modules, went without a hitch. However, the ongoing setup required more effort than I expected. Regular updates sometimes changed parts of the dashboard, which meant I had to adjust my workflows continuously. The invoicing system worked fine initially but needed some familiarization for monthly expense tracking. Support was helpful when I called with questions about these ongoing tweaks, but it was clear this wasn’t a hands-off system after purchase. I appreciate the balance though, since the strong software tools make the initial setup worthwhile despite the ongoing attention needed.