Some setup positives but also ongoing headaches I wasn't ready for
When I first looked at the WFHI software, I liked that the initial setup seemed straightforward. The sign-up and payment process was mostly one-off and pretty simple, which was a relief at first. But then I found that many of the next steps felt like ongoing maintenance rather than one-time jobs — updating database contacts, dealing with dialer quirks, and keeping up with training updates. I wasn’t fully sure if these regular updates were part of the package or additional effort I needed to put in every week. This mix between what’s one-time and what’s continuous made it difficult to predict how much time I would be investing ongoing. The good side is the initial onboarding was ok, but the ongoing effort feels more like a hassle than I was ready to take on. I am still figuring out if this will be worth my time long-term.