some responsiveness but lack in smooth intro experience
So I recently joined wfhi and started the training sessions to get a better hang of their software and calling tools. The trainers were generally responsive whenever I reached out or had queries but it wasn’t always instant. Sometimes I had to wait or send reminders, which wasn’t ideal when you’re trying to learn fast and use the dialer and database features effectively. The onboarding process itself felt a bit scattered too, like certain parts were not clearly explained initially and I had to figure out some steps on my own. I think they tried to be thorough but the lack of real-time clarifications made it harder at first. Although the overall training was useful, some sessions felt too rushed or skipped over certain functionalities like the automatic updates system. The invoicing and payment setup was straightforward but I wish the support team had proactively checked in to see if I had any issues during onboarding. All in all, decent enough but could improve in how they manage initial impressions and responsiveness during training phase.