Some repetitious loops and waiting, all said and done
So, I was trying to get a sense of how the whole sign-up and sales pre-purchase flow would go, thinking it'll be straightforward and quick, but honestly, there was a bit of back-and-forth. Like, I found myself explaining my needs multiple times over different calls. Sometimes I waited longer than I expected just to get a change in invoice details or confirm the payment options available. The repetition felt like it could have been streamlined or done in fewer steps, but I guess that’s just how it works sometimes. Their telephonic support did generally answer my questions, just with a delay here and there. The software demo was helpful though, and I was able to test out the calling tools and dialer which looked decent enough to handle what I needed for remote workflows. The database feature got explained after a few queries, but it didn’t feel immediate or entirely clear at first. So, if I were to tell a friend, I'd say it’s a bit of a slog with the paperwork and waiting, but the actual tools once set up seem okay for daily use. Not bad but could be smoother.