Some repetition in training surprised me
Going through the training and onboarding, I noticed some parts repeated more than I had expected. While repetition can be good for solidifying knowledge, here it felt like some sections covered the same points multiple times unnecessarily. There were also moments when I had to wait a bit during sessions for responses or support intervention, which slowed down the process. On the positive side, the database feature was introduced well and made clear how to manage contacts and workflow tasks efficiently. The calling tools and dialer were generally easy to grasp, once I moved past a few initial confusions. The automatic updates didn’t cause any disruption, which impressed me. Sign-up and payment were smooth too, without unpleasant hiccups. In summary, I was a bit surprised by how much repetition and waiting there was during training, but overall the system showed promise. I think with a bit more streamlining the onboarding could be improved. It’s functional and helpful, just not as fast as I might have hoped in getting fully up to speed.