Some progress but too much waiting spoiled it a bit
I wasn’t fully sure what to expect before engaging with WFHI’s sales process. From the start, I was hopeful but as we went through the pre-purchase steps, I felt there was quite a bit of repetition, especially when discussing the product features. It seemed like the same points kept coming up, and I was asked to confirm similar details multiple times, which made the process feel lengthier than I would have liked. There were periods where I just waited for responses or clarifications, which extended my overall timeline. On the positive side, when calls or discussions finally took place, the information provided was useful for clarifying doubts about the software and training offerings. However, the overall pace dragged, and it was occasionally hard to judge if I was making headway or just circling the same ground. I appreciate the patience of the sales staff, but the waiting and repetition did detract from the initial enthusiasm I had about getting started with the product quickly.