Some parts worked, but overall onboarding felt frustratingly slow
I was hopeful going into the training and onboarding, expecting a smooth experience that would quickly get me up to speed with the software features. Unfortunately, I found myself spending a lot of time waiting between sessions, with repetitive instructions covering the same basics over and over again. This made the entire process feel quite drawn out and inefficient. While the trainers were patient and warm, the constant repetition actually became tiring and dampened my enthusiasm. Despite the long wait times, some aspects of the training—like the walkthrough of the calling tools and database setup—were informative and helpful. Yet the slow pace and redundant content overshadowed these positives. I felt the onboarding process did not fully respect the time invested, and I was left feeling frustrated and slowed down. In sum, although some useful information was conveyed, the onboarding experience could greatly benefit from a more focused and efficient structure so that learners don’t feel bogged down by waiting or repeated explanations.