Some labels made sense, others were quite odd
The training and onboarding were overall pretty solid, though I keep circling back to how the wording of certain labels confused me. The software is obviously powerful and well thought out, but I wasn’t always sure the terms used on buttons and menus really conveyed their function clearly. Sometimes I had to guess what a label meant or go through trial and error before I felt confident using it. That said, the rest of the training was helpful enough to get me comfortable with the workflow, and once I adapted to the terminology, things went smoothly. The sign-up and payment steps were straightforward, which I liked because it saved time. I do wish they'd reconsider some of those labels because they made what should have been simple clearer. The support team was quick whenever I reached out with questions, which balanced the few confusing parts out. So overall, a mostly positive experience — good training, good onboarding, just some awkward wording that made certain moments more frustrating than they needed to be.