Some labels made sense, others felt pretty confusing
Hey yaar, so overall the support and communication from WFHI was okay, but I gotta say, some of the wording on the dashboard really had me scratching my head. Like, the database feature is supposed to make my life easier, right? But some labels and prompts just didn’t click for me at all. For instance, when I was calling clients through the dialer, the buttons had names that were kinda unclear—made me hesitate before clicking because I wasn’t 100% sure what would happen. On the plus side, when I contacted support to clarify these things, they were pretty chill and straightforward with explanations, which helped a lot. The telephonic support felt easy-going and casual, like talking to a friend rather than a robot. Signing up and paying was also smooth, and the invoices showed up fine in my email. So yeah, the system has good elements and decent help when you get stuck, but if the labels were a bit more user-friendly from the start, the whole experience would be a lot less of a hassle.