Some labels made sense but others felt missing
So, I was going through the pre-purchase stuff and while most of the terms and labels on the site and dashboard seemed clear enough, there were moments when I wasn’t sure what exactly some options meant. Like, the database feature’s categories weren’t always intuitive and the way some buttons were named left me guessing a bit. The sign-up process was mostly straightforward, but I thought there could have been clearer labels or explanations during invoicing to avoid any ambiguity. Telephonic support was decent — easy to reach and they explained things in simple language, but I wish the software itself had better in-app hints or tooltips to help with the jargon. For training materials, it covered most of what I needed but felt a bit light in terms of walking through workflow setups. Overall, it’s usable but could be a bit friendlier in how it presents info so that the learning curve isn’t so steep. Just felt like a few extra clarifications would’ve gone a long way in helping new users figure things out much faster.