3 out of 53 of 5Unverified experienceSupport and communication
Some labels clear, others confusing
The support team was responsive, which was good, but some of the labels they used didn’t make much sense to me at first. I liked that help came quickly when I reached out, yet the wording on some support pages and instructions was a bit technical and not very user-friendly. It felt like the messages were written more for people already familiar with the system. On the plus side, once I clarified what things meant, using the software became easier. So I guess overall, the communication was decent but could improve. If I were explaining it to a friend, I’d say support was helpful but the language sometimes felt like a weird mix of jargon and plain text.