some key info missing by end of buying process
I started out eager to see what the purchase process would be like with wfhi. The sign-up flow was fast and pretty clear from the start, and I liked that the invoices came right after each step. Training was mentioned but the details seemed vague and not very thorough in the materials provided before buying. I wasn’t completely confident about which parts of the software were included and what came with the higher pricing tiers. The sales team was friendly but didn’t hand over enough precise info as I wanted, especially regarding how quickly updates rollout and what support exactly covers. My main takeaway was that while signing up is easy, the detailed understanding I wanted for a product like this didn’t quite come through by the end of the process. It felt like some essential explanations were missing, which left me a bit unsure whether I’d made the perfect choice for my remote workflow needs. It’s a decent start, but definitely room to improve the clarity of pre-purchase guidance.