5 out of 55 of 5Verified purchaseSupport and communication
Some interesting steps but missed a quick checklist
The support communication onboarding was pretty casual overall, and the sequence of steps mostly made sense. I remember going through the initial setup guide, the video training session, and then the call with support in that order, which was logical enough. But I kept feeling like there was no central checklist or simple overview of what came next, which made it a bit confusing sometimes. I’d start a task, then pause wondering if I had actually completed the previous step fully or missed something. I guess the communication was fine but adding a clear summary of each stage and what follows would have saved me from second-guessing. That’s what I think was missing mostly.