I found the initial sales process quite straightforward when it came to locating basic product infor

I found the initial sales process quite straightforward when it came to locating basic product infor

I found the initial sales process quite straightforward when it came to locating basic product information and understanding what was being offered. The website and sales team were able to give me a general overview that made things seem accessible enough. However, when I tried to dig deeper into specifics like how updates would affect my workflow and what exactly the calling database feature covered, I realized that such information was either incomplete or lacked clarity. There was also very little transparency about the onboarding timeline and potential training schedules, which would have helped me plan better. While the invoicing and payment process was straightforward enough, the absence of detailed FAQs or demo walkthroughs made me feel uncertain about committing fully. It felt like some assumptions were being made about my familiarity with remote workflow tools, and for a newcomer, that really left me hanging. I appreciate some ease of access but expected more detailed orientation materials upfront to make an informed decision.