Some important step missing in the pre-purchase flow
I was trying to go through the sales and pre-purchase steps and it felt a bit like something was missing in the order of things. The initial contact was straightforward, which I liked, but then I was thrown straight into the payment and sign-up without really getting enough hands-on training samples or clear explanations about how the dialer or database actually fit together. It’s almost like they assumed too much prior knowledge. I think a demo or trial run before invoicing would have made the process feel more sensible and less rushed. I wasn’t entirely sure about some of the features during the sign-up because the explanation sequence wasn’t very intuitive. The support was reachable but didn’t offer much additional clarity at this stage. Overall, the sequence needed a smoother flow for someone like me who wanted a clearer understanding first.