some good, some bad: mixed feelings on daily use
So at first the software seemed okay, but honestly after using it day to day, it got kinda frustrating. The calling tools sometimes freeze or lag, making it hard to get through my calls smoothly. The database feature works fine and helps me keep my contacts organized, that I will give them. But other parts, like the user interface, just feel clunky and not very intuitive, which slows me down. Customer support is decent when you finally get through, although they could be quicker sometimes. The sign-up and billing process was straightforward, so no big complaints there. Overall, while there are some good points, like the decent database and basic support, the day-to-day glitches and slowdowns make me question how much I'll keep using it long term. A mix of frustration and utility, really.