some good points but mostly confusing onboarding
I found the training and onboarding quite frustrating honestly. The labels used in the software weren’t very intuitive and it made me feel lost sometimes. Like, I was trying to follow the steps but kept wondering if I was missing something because the wording was kinda off. I appreciate that the video tutorials were there, but the instructions were sometimes too technical or just didn’t match what I saw on screen. It felt like a lot of jargon without clear explanation, which slowed me down a lot. On the plus side, the sign-up and payment process was straightforward and the interface is clean looking. But for someone new, the onboarding and training part could definitely be improved with clearer language and simpler terms. I expected it to be easier to get started from what I read on the website but honestly, I had to spend extra time figuring out what certain buttons actually did. Different naming or clearer tooltips would help a lot. So yeah, some promise but overall pretty disappointing experience for me.